Returns, Exchanges, Cancellations
I do not accept returns, exchanges or cancellations on any custom orders. If you have an issue with your order please contact Lauren within 24 of receiving your art in the mail.
Returns: Divine Designs does not accept returns.
Exchanges: If Divine Designs has already shipped out your order and you would like to exchange it for another piece of art, then you will be responsible for the shipping fees to return the original item.
Customers may exchange their original art for another piece of art of equal or greater value. Customer will be responsible for all shipping charges.
Exchanges must be shipped back within 48 hours of being received in the mail.
Please contact Lauren before mailing backing any art you are wanting to exchange.
Cancellations: I will accept cancellations and give a full refund within 24 hours from the time an order is placed if I have not shipped the order out yet.
If you have experienced an issue with your order, please contact Lauren Gordon with any questions and concerns you may have. We are committed to crafting each piece of art without compromise, and want you to be 100% pleased with your purchase.